Privacy Policy

1. Introduction

OrchardResource ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our procedures for the collection, utilization, revelation, and protection of your information when you access our website orchardresource.site or avail of our yacht charter services.

Your consent to the data handling practices defined in this policy is given when you engage in our services. This policy is in line with pertinent privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly supply to us in instances such as:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Participating in surveys or contests

This data can include:

• Your name and means of contact such as email, phone number, and residence address
• Financial details (handled securely via external payment services)
• Preferences and specifications pertaining to your charter
• Contact details for emergencies
• Information on dietary restrictions or health conditions (if given)

2.2 Information Collected Automatically

Automatic information acquisition occurs during your website visit, capturing details about your device and browsing habits:

• Internet Protocol (IP) address and geolocation data
• Type and version of your internet browser
• Record of pages you visit and duration of website visit
• Source websites
• Details about your device (such as type, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar tracking systems are in use on our website for enhancing your browsing experience. These tools aid us in:

• Retaining your site preferences
• Gauging website utilization and functionality
• Offering tailored content
• Refining our service offerings

You can adjust your cookie preferences via your web browser settings or our website's cookie consent notice.

3. How We Use Your Information

Our use of the information we gather spans multiple purposes, as follows:

• Service Provision: For executing yacht charter services, processing reservations, and keeping you informed with regard to your bookings
• Customer Service: For addressing your requests and providing necessary support
• Payment Handling: For managing transactions and billing processes
• Safety and Protection: To maintain operational security and thwart fraudulent activities
• Promotional Activities: For sending you marketing communications and updates, with your consent
• Site Enhancement: To evaluate website engagement and enhance site functionality
• Regulatory Compliance: To fulfill legal obligations and adhere to the law

4. Disclosure and Sharing of Information

Your personal data is neither sold, traded, nor rented out to unrelated parties. Situations in which your information might be shared include:

4.1 Working with Service Providers

We may pass on information to third-party service providers that help us with payment processing, website hosting and upkeep, email marketing, analytical evaluations, and customer help.

4.2 Under Legal Duress

Should the legal system demand it, or to comply with legal procedures, court orders, respond to emergencies, or investigate potential deceitful or unlawful deeds, we may be compelled to disclose your data.

4.3 In the Event of a Corporate Shift

In the incidence of corporate mergers, takeovers, or asset sales, your information might be part of the assets transferred.

5. Security of Data

We utilize fitting technical and organizational safeguards to protect your personal data against unauthorized entry, alterations, exposure, or destruction. These include encryption techniques, secure server use, control of access, periodic evaluations, and the training of our employees.

Nevertheless, no means of data transmission via the internet or electronic storage is entirely secure. Hence, we cannot provide an ironclad guarantee of absolute security for your data.

6. Retention of Data

Your personal information is held only as long as required to fulfill the objectives set at the time of collection or as mandated by law. Standard retention periods involve:

• Charter bookings: 7 years for taxation and legal reasons
• Marketing contact: until you choose to unsubscribe or request deletion
• Website analytics: 26 months
• Customer interaction: 3 years from the most recent communication

7. Your Rights and Choices

You are endowed with rights including obtaining access to your data, requesting amendments, seeking deletion (subject to legal limitations), data portability, opting out from marketing communications, and dictating cookie usage. To invoke these rights, please reach out to us with the details provided below.

8. Interactions with Third-Party Services

8.1 Utilization of Google Analytics

Google Analytics assists us in evaluating how our website is used. You may choose to opt-out through the Google Analytics Opt-out Browser Add-on.

8.2 Connections to Social Media Platforms

Our site may contain links to social media services that have their privacy policies.

8.3 Payment Processing Services

We use service providers for payment processing that comply with the standards of PCI DSS.

9. International Data Movements

Your data could be transferred to and processed within nations other than Malta. We enforce suitable safeguards in accordance with applicable data protection laws.

10. Privacy for Minors

Our offerings are not intended for individuals below the age of 13, and we deliberately refrain from collecting their data. If you have reasons to believe that a child has provided their data to us, we ask you to get in touch with us without delay.

11. Alterations to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect updates in our practices or legislative requirements. Notice of the revised policy will be given by posting on our website, emailing registered users, or displaying a notification on our website. Continuing use after the update signifies acceptance of the new policy.

12. Methods of Contact

For inquiries regarding this Privacy Policy or our data handling practices, please reach out using the information provided:

13. Adherence to Google Ads User Consent Policy

We align with Google Ads user consent policies. Changes to cookie and tracking preferences can be made any time using our cookie settings.